ASQ Section 1218
Word from the Chair
By Bill Martin, LSS Master Black Belt
Recalls : Google provided me with about 119,000,000 results in doing a search on recall news. When I look for results over the past 24 hours, the results reduce down to about 2,030,000.
A product recall is a request to return to the manufacturer a specified amount of a product. The recall is an effort to limit liability and to improve or avoid damage to publicity. Recalls are costly to a company because they often entail replacing the recalled product or paying for damage caused by use, although possibly less costly than consequential costs caused by damage to brand name and reduced trust in the manufacturer.
Recalls are due to quality failing in some way. For each of the manufacturers of a recall, I have to wonder what is the cost of a recall versus the cost and effectiveness of their current quality program.
How can you best know what recalls are going on? I've found the following websites to be of great use:
US Recall News
http://www.usrecallnews.com/
US Consumer Product Safety Commission
http://www.cpsc.gov/cpscpub/prerel/prerel.html
Federal recalls
http://www.recalls.gov/
By Bill Martin, LSS Master Black Belt
Recalls : Google provided me with about 119,000,000 results in doing a search on recall news. When I look for results over the past 24 hours, the results reduce down to about 2,030,000.
A product recall is a request to return to the manufacturer a specified amount of a product. The recall is an effort to limit liability and to improve or avoid damage to publicity. Recalls are costly to a company because they often entail replacing the recalled product or paying for damage caused by use, although possibly less costly than consequential costs caused by damage to brand name and reduced trust in the manufacturer.
Recalls are due to quality failing in some way. For each of the manufacturers of a recall, I have to wonder what is the cost of a recall versus the cost and effectiveness of their current quality program.
How can you best know what recalls are going on? I've found the following websites to be of great use:
US Recall News
http://www.usrecallnews.com/
US Consumer Product Safety Commission
http://www.cpsc.gov/cpscpub/prerel/prerel.html
Federal recalls
http://www.recalls.gov/
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